£45,000 - £55,000 Per Annum
Full Time
Permanent
Basildon, Essex
Customer Service And Call Centre
Posted 2 hours ago
Expires In 29 Days
Job Description
Location: Essex
Salary: £45,000 - £55,000 Basic + Incentivising Holiday Allowance + Company Pension Scheme + Full Product Training Provided.
Job Description:
Are you an experienced operations professional looking to take the next step in your career with a growing and forward-thinking organisation?
We are looking for a Hire Desk Manager to join a successful, well established construction rental company based in Essex.
As Hire Desk Manager, you will be at the heart of the operation—coordinating resources, leading planning activities, and ensuring seamless service delivery to customers. This is a dynamic, hands-on role where no two days are the same, offering real responsibility and the chance to make a tangible impact.
Key Responsibilities:
- Oversee the day-to-day coordination of equipment, labour, and transport to ensure smooth operations
- Develop effective work plans and manage bookings to maximise utilisation
- Collaborate with workshop and yard teams to ensure equipment readiness and site organisation
- Act as a key point of contact for customers, handling enquiries and orders with professionalism
- Support and guide hire desk and operational teams to achieve daily targets
- Promote a strong health & safety culture across all activities, ensuring compliance with company procedures and legal requirements
- Drive efficiency through effective resource planning
- Preferably 4 years’ experience in a similar role within construction or a related industry
- Strong communication, organisation and customer service skills
- Experience working within the Crane Hire, Powered Access or Plant Hire industry is essential
- Proficiency with Microsoft Office and operational systems
If you are someone who fits the above requirements and would like to find out more about this opportunity please speak to Zoe Mansfield at Elite Consultancy Network - 0121 450 5000 – zoe.mansfield@elitecn.co.uk
Zoe MansfieldV52
Zoe.mansfield@elitecn.co.uk
01902 291791
Division V52
Elite Consultancy Network
Westbourne Manor
17 Westbourne Road
Edgbaston
Birmingham
West Midlands
B15 3TR
0121 450 5000
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