£13.08 Per Hour
Full Time
Temporary
Glasgow, Glasgow City
Administration
Posted 9 days ago
Expires In 19 Days
Job Description
Main purpose of role:
To provide an efficient and effective administrative support for the department.
Accountabilities/Responsibilities:
- Being the first point of contact for patients, staff, consultants via phone, email, and online channels
- Providing daily admin support and scheduling appointments while maintaining accurate records and confidentiality
- Preparing case notes, consents, and documentation for appointments
- Providing rotational reception cover (including occasional evenings – approximately one per fortnight), welcoming patients and updating clinical staff
- Processing payments, invoices, refunds, and issuing receipts
- Managing patient queries and escalating to clinicians when needed
- Updating NHS and University systems and databases (such as MS Office, Agresso, Core, IDEAS etc)
- Staying organised and managing a varied workload in a fast-paced environment
Key Skills and Requirements:
- Relevant experience gained in a similar role
- Excellent administrative and customer service skills
- High degree of computer literacy including familiarity with MS Office
- Highly organised with excellent attention to detail and accuracy
- Excellent Interpersonal and communication skills both written and verbal
- Able to work flexibly and effectively under pressure
- Able to work as part of a team and on own initiative
Fiona Hempel
fiona.hempel@pertemps.co.uk
0141 248 6020
Division 629
Pertemps Glasgow
Clockwise Glasgow
Savoy Tower
77 Renfrew Street
Glasgow
Glasgow City
G2 3BZ
0141 248 6020
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