Senior Project Manager

At Thames Water, we make a real difference for 16 million customers every day, supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life’s essential service so our customers, communities, and the environment can thrive.

We’re looking for a Senior Project Manager to lead high-impact IT and digital transformation initiatives that drive Thames Water forward. In this role, you’ll be at the heart of delivering technology and business change that directly supports our organisational goals.

What you’ll be doing as a Senior Project Manager

As a Senior Project Manager, you’ll take the lead on high-impact IT and digital initiatives, managing complex projects that involve multiple teams and delivery partners. Your responsibilities will include:

• Leading both internal teams and third-party partners, using a mix of line and matrix management approaches.
• Engaging and managing stakeholders at all levels, up to department heads, ensuring alignment and buy-in.
• Partnering with the Programme Manager and Head of Portfolio to develop the PM team, share best practices, and drive the adoption of agile principles, processes, and cultural improvements across the organisation.
• Proactively identifying, assessing, and managing project risks and dependencies, escalating issues when required.
• Creating and maintaining project cost models, challenging budgets to deliver maximum value.
• Leading project appraisals, kick-off meetings, closure reports, and lessons learned workshops, ensuring insights are applied to future initiatives.
• Managing complex projects with critical dependencies and timelines, confidently working independently and applying your expertise to drive successful outcomes.

What you’ll bring

To excel in this role, you’ll need:

• Extensive IT project management experience, delivering complex projects involving multiple stakeholders and third-party suppliers.
• Experience with a range of delivery methodologies, including Agile and Waterfall.
• An industry-recognised project management qualification.
• Proven ability to manage complex projects with a mix of internal and external teams.

Nice to have

• Agile Project Management / Scrum experience.
• Technical experience aligned with IT/digital project delivery.
• Experience managing platform replacements with significant business change impact.

Join us and play a key role in transforming Thames Water through digital and technology initiatives that make a tangible difference every day.

What’s in it for you?

• Competitive salary of up to £75,000 per annum, depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.