Help Desk Administrator
365206257

£12.71 Per Hour

Full Time

Temporary

Basingstoke, Hampshire

Customer Service And Call Centre

Posted 13 days ago

Expires In 16 Days

Job Description

Pertemps are currently recruiting for a Helpdesk Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.

This position is working Tuesday to Saturday 6am – 2.30pm

Responsibilities as a Helpdesk Administrator:
  • Answering telephone calls and emails
  • Logging queries on the companies CRM system
  • Dealing with any live issues and investigating discrepancies
  • Completing KPI trackers and performance reports
  • Collate information and update business system
  • Chase internal teams to find query resolutions
  • Building and maintaining solid relationships with depots and customers

Requirements for this position:
  • Previous experience in a customer facing role
  • Confident speaking over the phone
  • Analytical working approach
  • Experience and knowledge of Microsoft packages

The Role:
  • £12.71 per hour
  • Working Tuesday to Saturday
  • 6am – 2.30pm
  • Temp to permanent position

If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch
Jobs With Pertemps

Pertemps

Jemma Readings

jemma.readings@pertemps.co.uk

01256 322 700

Division 365

Pertemps Basingstoke

10 Cedarwood

Chineham Park

Basingstoke

Hampshire

RG24 8WD

01256 322 700

View Branch Details
Jobs With Pertemps

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