Job Description

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.

This position is working Friday, Saturday, Sunday, Monday, 2pm – 9pm

Responsibilities as a Customer Service Administrator:

Answering telephone calls and emails

Logging queries on the companies CRM system

Dealing with any live issues and investigating discrepancies

Completing KPI trackers and performance reports

Collate information and update business system

Chase internal teams to find query resolutions

Building and maintaining solid relationships with depots and customers

Requirements for this position:

Previous experience in a customer facing role

Confident speaking over the phone

Analytical working approach
Experience and knowledge of Microsoft packages

The Role:

£12.70 per hour (increase from 1st April)

Working 4 days per week, Friday to Monday

2pm – 9pm

Temp to permanent position

If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch

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Customer Service Administrator

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