Customer Service Advisor

Customer Service Advisor

Pertemps are currently recruiting for multiple Customer Service Advisors to join a leading distribution business in Basingstoke. Our client are looking for resilient, bubbly individuals who thrive in a fast-paced environment and passionate about delivering excellent service.

Responsibilities as a Customer Service Advisor:
- Handle and resolve a wide range of customer service issues
- Providing effective, timely and high-quality service via phone and email
- Dealing with queries and liaising with internal departments
- Working closely with the transport team
- Building and maintaining key business relationships

Requirments
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to be resilient and emphatic when required
- Excellent administrative skills
- Proficient in Microsoft packages.

The Role:
- Salary of £27,456 per annum
- Monday to Friday 8am - 4.30pm
- 25 days holiday + Bank Holidays
- 1 in 8 Saturdays will be required to be worked, paid at double time along with one bank holiday.
- Incentive schemes to increase earnings
- Exclusive range of high street discounts

If you enjoy problem solving and building rapport with key customers, this could be the perfect position for you. Please apply below with an up-to-date CV or give Jemma a call at Pertemps.