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Frequently Asked Questions:

• How many Lounge Host jobs are available on Pertemps?

  There are 2 Lounge Host jobs available on Pertemps right now.

• What does a Lounge Host do?

  A Lounge Host, also known as a Lounge Attendant, works in airport lounges or similar hospitality environments, providing a welcoming and comfortable experience for travelers. They are responsible for managing lounge operations, assisting guests, and ensuring a high level of customer service.

  Tasks required include:

  • Greet lounge guests upon arrival, check eligibility for access, and provide a warm welcome..
  • Verify memberships, boarding passes, or other credentials to ensure that guests have the necessary access to the lounge..
  • Provide information on lounge facilities, services, flight schedules, and other relevant details to guests..
  • Deliver excellent customer service by addressing guest inquiries, resolving issues, and ensuring a positive and comfortable experience..
  • Monitor and replenish lounge amenities, including food and beverage offerings, reading materials, and other facilities..
  • Maintain a clean and comfortable environment within the lounge, ensuring that seating areas, restrooms, and other facilities are well-kept..
  • Assist guests with special needs or requests, ensuring they have a seamless and enjoyable experience in the lounge..
  • Be vigilant about lounge security, monitoring guest activity, and reporting any unusual or unauthorized behaviour..
  • Promote lounge memberships, upgrades, or additional services to eligible guests..
  • Communicate with lounge staff, management, and other relevant parties to ensure smooth lounge operations..

• What are the entry requirements for a Lounge Host?

  Entrants usually possess GCSEs/S grades. Fluency in a foreign language may also be required in some posts. Training typically lasts between 3 to 6 weeks followed by a 6 to 12 month probationary period of on-the-job training.