£27.33 Per Hour
Full Time
Temporary
North London, Greater London
Public Sector And Council
Posted 1 day ago
Expires In 28 Days
Job Description
Location: North London
Contract: 3-Month Ongoing Contract
Rate: £27.33 per hour (Umbrella)
About the Role: We are seeking a proactive and resident-focused Neighbourhood Housing Officer to join a collaborative team in North London. This role is ideal for someone passionate about delivering high-quality housing services, building strong communities, and addressing resident needs at their root cause.
Key Responsibilities
- Develop a strong understanding of the ongoing and emerging needs of residents, properties, and neighbourhoods
- Build and apply knowledge across key service areas to effectively support residents
- Act as a clear, reliable point of contact for residents within the neighbourhood
- Work proactively to identify and resolve issues early, preventing escalation
- Support residents in addressing challenges at their root cause, helping to build long-term resilience
- Collaborate with colleagues, services, and partner organisations to deliver joined-up solutions
- Apply systems thinking principles to continuously improve service delivery
- Develop and maintain strong partnerships with external agencies and community stakeholders
- Act as the lead contact for Tenant and Resident Associations (TRAs)
- Promote and embed restorative and participatory approaches in all resident interactions
About You
- Experience in housing management, neighbourhood services, or a similar role
- Strong communication and interpersonal skills with a customer-focused approach
- Ability to manage a varied caseload and prioritise effectively
- Experience working collaboratively across teams and with external partners
- A proactive mindset with a focus on early intervention and problem-solving
- Understanding of (or willingness to learn) systems thinking and restorative practices
- Commitment to community engagement and resident empowerment
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Damilola Alabede
Damilola.alabede@voxconsultants.com
02081384125
Division V85
Vox Network Consultants
27 Clements Lane
Greater London
EC4N 7AE
0208 1384125
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