£26 Per Hour
Full Time
Temporary
Remote work,
Public Sector And Council
Posted 2 days ago
Expires In 26 Days
Job Description
£26 per hour (Umbrella)
3–6 Month Ongoing Contract
Monday – Friday | 9am – 5pm
36 Hours Per Week
We are currently recruiting for an experienced Revenues Officer to join a busy Local Authority Revenues team on a remote contract basis.
This is a great opportunity for someone with Council Tax or Local Authority revenues experience to support billing, collection and customer enquiries while helping the service meet its performance targets.
Key Responsibilities
- Maintain and update Council Tax account records accurately within the council’s revenues system
- Assist with the billing and collection of Council Tax
- Investigate and respond to customer enquiries via phone and email
- Negotiate and monitor repayment arrangements in line with collection policies
- Process and check Council Tax refunds and account adjustments
- Liaise with external agencies such as DWP, employers and advice services regarding liability and recovery matters
- Work collaboratively with colleagues to support team KPIs and service targets
- Previous experience working in a Local Authority Revenues or Council Tax team
- Strong understanding of Local Taxation legislation and Council Tax processes
- Experience using Revenues systems (e.g. Northgate, Capita, Civica or similar)
- Excellent customer service and communication skills
- Ability to manage a busy caseload and work independently in a remote environment
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Damilola Alabede
Damilola.alabede@voxconsultants.com
02081384125
Division V85
Vox Network Consultants
27 Clements Lane
Greater London
EC4N 7AE
0208 1384125
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