Section 20 Consultant Officer
V85103814

£27 Per Hour

Full Time

Temporary

Central London, Greater London

Public Sector And Council

Posted 4 days ago

Expires In 25 Days

Job Description

Section 20 Consultation Officer Location: Central London– Hybrid (2 days office / 3 days home)
Rate: £27.23 per hour (Umbrella)
Contract: 3 months ongoing
Hours: 36 hours per week

Key Responsibilities
  • Manage end-to-end Section 20 and Section 20B consultation processes for allocated schemes and contracts
  • Calculate and issue Section 20B Notices within statutory timeframes to maximise income
  • Provide Section 20 advice and support to Property Management, Managing Agent Relationship teams, and other stakeholders
  • Attend resident and stakeholder meetings related to consultation and delivery of works
  • Respond to leaseholder, solicitor, and resale enquiries relating to consultation and invoicing
  • Liaise with internal departments, auditors, regulators, and external stakeholders to support accurate financial accounting
  • Support the preparation of management information, performance reports, and service charge data
  • Collate and calculate financial records for major works and service charge demands
  • Prepare responses to complaints and enquiries from MPs, Members, Housing Ombudsman, and other bodies
  • Support S20 dispensation applications and attend court or First Tier Tribunal (Property Chamber) hearings where required
About You
  • Strong knowledge of service charge and major works legislation
  • Detailed understanding of Section 20 and Section 20B consultation requirements
  • Knowledge of the Landlord and Tenant Acts, statutory instruments, and regulations
  • Experience of major works calculations and property/service charge accounting
  • Excellent customer service and communication skills (written and verbal)
  • Confident handling leaseholder queries and complaints
  • Strong organisational skills with the ability to manage competing deadlines
  • Good working knowledge of MS Office and property/CRM systems
  • Able to quickly learn and adapt to new IT systems
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email
Jobs With Vox Network Consultants

Vox Network Consultants

Damilola Alabede

Damilola.alabede@voxconsultants.com

02081384125

Division V85

Vox Network Consultants

27 Clements Lane

Greater London

EC4N 7AE

0208 1384125

View Branch Details
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