£23.86 Per Hour
Full Time
Temporary
Somerset, Somerset
Public Sector And Council
Posted 23 hours ago
Expires In 28 Days
Job Description
South West England
This post will be a Housing Officer for the Rough Sleeping Team.
Mon to Fri 9am to 5pm (Hybrid - 3 days in office)
3 to 6 month ongoing contract
Role Purpose: Provide advice, information and assistance to applicants who are homeless or at risk of homelessness. Help applicants to explore their housing options and find suitable accommodation that meets their needs. To work with a range of partners and agencies to prevent and reduce homelessness in the community.
Main Duties and Responsibilities:
- Advice & Guidance Offer advice and information on topics such as homelessness prevention, housing options, tenure rights and security of tenure. Communicate with applicants or their authorised representatives through phone, email or letter.
- Make advice accessible to all applicants and help them avoid or resolve homelessness and secure long-term housing solutions.
- Progress Applications Make enquiries and collect all relevant information from the applicant including financial statements or health information and carry out other verification checks as necessary, including authorised communication with statutory and voluntary agencies to support decision making.
- Progress all homeless applications (Part 7 application) under current legislation, ensuring compliance to the Homelessness Code of Guidance. Progress all housing applications (Part 6 applications) in line with the Homefinder Somerset Choice Based Lettings scheme and ensure these are completed in a timely manner.
- Assessment & Plan Carry out an assessment of circumstances and needs to identify what has caused the homelessness or threat of homelessness and the housing needs of the applicant and any support needs to be able to secure and retain accommodation.
- Following the assessment, create a personalised housing plan with the applicant to help them retain or find accommodation. Decision Making Decide on what duties are owed to the applicant (e.g., interim duty, prevention duty, relief duty), progressing all homeless applications, notifying applicants within target times whilst ensuring all decisions comply with current legislation.
- Make appropriate referrals to partner agencies and organisations to help with issues such as access to private rented accommodation, benefits, relationship breakdown, debt, budgeting, warrant, substance misuse, domestic abuse, rough sleeping, mental health, health, support, complex needs and learning difficulties.
Requirements
- Knowledge of the Homelessness legislation. (Housing Act 1996, Homelessness Act 2002, Suitability Order 2012, Homelessness Reduction Act 2017)
- Proven experience of working in a housing association, local authority housing department or similar organisation.
- Experience of dealing with the public and in particular vulnerable applicants
- Knowledge of the Landlord and tenant law
If you are interested in this position AND meet the requirements, APPLY NOW!
Damilola Alabede
Damilola.alabede@voxconsultants.com
02081384125
Division V85
Vox Network Consultants London
34 Lime Street
Greater London
EC3M 7AT
0208 1384125
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