Job Purpose: The prompt and accurate creation, control, amendment and termination of rent accounts (secure and non-secure residential accounts, and other miscellaneous accounts and stock) in order to maximise rental income.
Requirements - Knowledge of relevant legislation relating to rent accounting/assessment
- Knowledge of policies and procedures relating to rent account maintenance, collection and accounting in the Social Housing Sector
- Knowledge of Housing Benefits, welfare entitlements and ongoing changes to welfare benefits
- An in depth understanding of all areas of tenancy management and their impact on rent accounting procedures and legislation
- Effective IT skills in Word, Excel.
- Working knowledge of a Rent Accounting system in Northgate.
- Ability to deal with sensitive situations with tact and diplomacy
Responsibilities - To set up all rent account correctly within 5 working days and ensuring the start date reflects correctly on the Tenancy Agreement, L3 and Facility Licenses.
- To create tenancies for successions, mutual exchange, sole to joint, assignment and Use and Occupational.
- To ensure Refund Application has been processed and passed over to payments team within 5 working days.
- To process court/legal costs, write off of FTA’s, zero rating, credits and other balances and all other relevant debit control management in order to complete accurate weekly reconciliation of control accounts.
- To process batch posting of all direct payments and Universal Credit APA payments received from Department of Work and Pension to relevant rent accounts.
- To manage and administer all aspects of the Rents Service suspense account.
- To maintain up to date knowledge of all relevant legislation, policies and procedures including rent restructuring and welfare benefits
Contract - Initial 3 to 6 month ongoing contract with the opportunity to extend
- PAYE via Umbrella
- Monday to Friday 9am to 5pm (2 days in office)
Closing Date :02/12/2024 15:00
If you are interested in this position AND meet the requirements APPLY NOW!