Job Description

Responsibilities

Resolve tenancy enquiries and take responsibility for managing tenancy enforcement actions where tenancy conditions are broken, whilst working with others in our wider teams to support customers to sustain their tenancies as much as possible. Write clear, easy to understand but legally correct letters.
Manage cases of anti-social behaviour and hate incidents, ensuring cases are recorded and customers kept informed throughout case management.
To complete regular inspections of council owned properties ensuring adherence to Health and Safety legislation and regulation including fire safety, gas and electrical certification and asbestos this list is not exhaustive.
Be responsible for the completion of health and safety compliance checks, risk assessments, including fire risk assessments, and ensure these are recorded and actioned in line with MBC responsibilities for health and safety.
Raise repairs and carryout inspections to owned accommodation and communal areas, ensuring adherence to regulation and legislation.
Manage void properties to ensure a rapid turnaround, making the property ready and available for re-letting within target timescales.

Requirements

A thorough understanding of Safeguarding including domestic abuse and risk management.
Experience of housing management including lettings, voids, repairs etc
Experience working in a housing association or council
Experience of working with vulnerable housing customers and homeless households

Contract

Submission Deadline: 19 Nov 2024

If you are interested in this position AND meet the requirements, APPLY NOW!

Accommodation Officer

Job Description