Job Description

Role Purpose

To complete compliance, enforcement and project work within the Public Protection Service to ensure the delivery of a high quality customer focused specialist enforcement service within a performance management regime.
To work on defined areas within the Public Protection Service as defined by your Line Manager.
To support the Public Protection Management Team to ensure the service operates in an effective, efficient and collaborative manner creating positive outcomes and continual service improvement

Responsibilities

To respond to and fully investigate reactive request for service relevant to Public Protection and own areas of competency as defined within your PDR and 121’s.
To carry out proactive work such as inspections and sampling programmes.
To support Projects as agreed with a Public Protection Manager
To achieve agreed performance targets for the service and individually as defined within service and corporate plans; and PDR’s/121’s.
To maintain a technical and legal knowledge of specified technical areas of expertise within the Public Protection Technical Competency Matrix.
To be aware of the sensitive nature of the services provided so as to respond swiftly and effectively to allay incidents that could have the potential for adverse publicity and be detrimental to the council
To liaise and work with members and senior managers in relation to own caseload.
To maintain close links and promote collaboration and partnership working with relevant stakeholders and clients in relation to your current caseload.

Requirements

Experience of successfully managing a multi-disciplined enforcement caseload.
Experience of successfully working within varied Public Protection Services.
Experience of effectively working with key stakeholders and clients such as members, residents, external agencies, business partners and the private sector.
A high level of achievement in meeting statutory duties, attaining legal compliance and enforcement work through to successful prosecution.
Experience of supporting the delivery of projects from inception to completion.
Experience of the use of ICT, the MS Windows operating system, MS Word, MS Excel, MS Project, MS Powerpoint, GIS, Instant Messages, App’s and tools for mobile working.
Experience of ordering products and equipment to support own work, ensuring appropriate records are kept for audit purposes.
Experience of working through the democratic process including reporting to committees, forums and strategic groups.
Experience in supporting the implementation and maintenance of quality management systems.

Contract

Public Protection Officer – Food and Health & Safety

Job Description