£22 Per Hour
Full Time
Temporary
West London, Greater London
Public Sector And Council
Posted 15 days ago
Expires In 14 Days
Job Description
To support the Housing Register and Allocations service in delivering an effective and responsive service to the councils residents with a housing need.
Responsibilities
- To actively support the management of the service delivering a professional, responsive and individualised service to the council's residents requiring housing advice and to explore and sign-post to housing options.
- To demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of ‘putting our residents first’.
- To provide holistic, informed and accurate housing advice which is “right first time”, to all approaches to the service.
- To support, coach and empower residents to independently assess and manage their own housing situation and make informed choices.
- To contribute to investigating and assessing all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI) to assess whether housing is required.
Requirements
- Experience of working in a front facing team interviewing and assessing clients with a need for assistance
- Experience of case work and the application of case work management systems.
- Experience working in a housing association or council
- Knowledge of
- The Housing Act 1996 part VI & VII.
- The council's social housing allocations
Contract
- Initial 3 month ongoing contract
- PAYE via Umbrella
- Monday to Friday 9am to 5pm
If you are interested in this position AND meet the requirements, APPLY NOW!
Damilola Alabede
Damilola.alabede@voxconsultants.com
02081384125
Division V85
Vox Network Consultants London
34 Lime Street
Greater London
EC3M 7AT
0208 1384125
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