Technical Support Specialist
V52103248

£40,000 - £45,000 Per Annum

Full Time

Permanent

Cambridge, Cambridgeshire

Engineering And Technical

Posted 5 hours ago

Expires In 29 Days

Job Description

Technical Support Specialist – Heavy Plant
A major dealership specialising in Heavy Plant are looking for a Technical Support Specialist to provide specialised technical support and guidance on a range of Heavy Plant machinery.
 
Role: Technical Support Specialist
Area: Cambridge or Midlands
Salary: £40,000 - £45,000 + benefits
 
What’s on Offer:
  • High rate pension contribution
  • 25 days annual leave + Bank Holidays
  • Cycle to Work Scheme
  • Life Assurance
  • Financial/Physical/Mental Health Counselling and Coaching sessions
  • Free Will writing service
  • EAP, which includes 24/7 Doctor access
  • Healthshield
  • Family Friendly policies
  • Company events
The requirements of the Technical Support Specialist will be:
  • As Technical Support Specialist, you will be responsible for managing aftermarket product quality issues, overseeing technical applications for product lines and assisting in fault diagnosis activities
  • Maintain an efficient technical help desk
  • Compile evidence to drive quality improvements and service fixes
  • Contribute to new product introductions and analysis
  • Conduct site and customer visits for technical support
The ideal candidate for Technical Support Specialist will be:
  • Hold a recognised Apprenticeship NVQ 3 or equivalent in Construction Equipment or an Engineering based field
  • Experience in a similar technical role in the heavy plant industry
  • Technical engineering background and high levels of knowledge within the Construction Industry.  
  • Excellent communicator at all levels
  • Have good computer literacy
 
Apply online or call 0121 726 6590 for a confidential discussion / beth.jones@elitecn.co.uk
Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.
Jobs With Elite Consultancy Network

Elite Consultancy Network

Beth Jones

beth.jones@elitecn.co.uk

01902 291791

Division V52

Elite Consultancy Network Birmingham

Westbourne Manor

17 Westbourne Road

Edgbaston

Birmingham

West Midlands

B15 3TR

0121 450 5000

View Branch Details
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