Client Relations Advisor

Elevate your customer service prowess and make a tangible difference in the legal sector. A forward-thinking legal services company in Stockport is seeking a dedicated Client Relations Advisor to join their people-centric team. With a focus on revolutionising the conveyancing process, this company is a beacon of innovation and exceptional client care.

The role of Client Relations Advisor is crucial in fostering positive client relationships and ensuring a seamless journey through property transactions. The successful candidate will be the primary point of contact for clients, providing empathetic support and clear guidance on conveyancing and remortgage processes.

Responsibilities include delivering stellar customer service, liaising effectively between clients and case managers, and contributing to the continuous improvement of service delivery. The role demands excellent communication skills, a problem-solving mindset, and the ability to maintain composure in a dynamic environment.

While previous customer service experience is essential, familiarity with conveyancing is advantageous but not mandatory, as comprehensive training is provided. The role also requires proficiency in basic computer applications and a willingness to learn new software.

The position offers a competitive salary of £22,380, with working hours from Monday to Friday, 8:30 am to 5 pm. The company is committed to the growth and development of its team, providing opportunities for career progression and skill enhancement. Employees enjoy a supportive and inclusive work culture, a health and wellness benefits package, and 25 days of annual leave plus an additional day off for their birthday.

This is more than a job; it's a chance to join a company that values its people and celebrates their contributions. If you are eager to excel in a role that prioritises client satisfaction and personal development, consider becoming the next Client Relations Advisor. The start date is set for the 24th of June, so don't hesitate to embark on this rewarding career path.