£25,000 - £50,000 Per Annum
Full Time
Temporary
Stoke-on-Trent, Staffordshire
IT
Posted 18 hours ago
Expires In 28 Days
Job Description
Pertemps are recruiting for a Microsoft Dynamics 365 Support Technician for their client in the Stoke on Trent area on a temp to perm basis.
For this Microsoft Dynamics 365 Support Technician role you will be responsible for:
- Provide first and second-level support for issues related to Microsoft Dynamics 365
- Troubleshoot and resolve problems within Dynamics 365 applications and integrations
- Support end-users by addressing questions and promoting best practices
- Coordinate with Microsoft and external partners as needed
- Perform regular system maintenance, updates, and performance tuning
- Assist with data migration, backups, and recovery processes
- Document support procedures, resolutions, and user guides
- Participate in testing and rollout of new features and system updates
- Escalate complex issues to Dynamics 365 developers or external consultants
For this Microsoft Dynamics 365 Support Technician role you will require the following:
- Hands-on experience supporting Microsoft Dynamics 365 (especially CRM, Sales, or Finance)
- Knowledge of the Power Platform (Power Apps, Power Automate) is a plus
- Basic understanding of SQL and relational databases is beneficial
- Strong troubleshooting skills and a customer-first mindset
- Clear and professional communication skills
- Comfortable working independently and within a team environment
For this Microsoft Dynamics 365 Support Technician role you will require the following certifications:
- Degree in Computer Science, Information Systems, or related field (or equivalent work experience)
- Microsoft Dynamics 365 Fundamentals certification or similar is preferred
Details for this for this Microsoft Dynamics 365 Support Technician role:
Working hours: Monday to Friday 0900am – 1700pm
Salary: 25k – 50k depending on level of experience
Location: Newcastle-under-Lyme
Temp to Perm position
If you are interested in this Microsoft Dynamics 365 Support Technician role, please click apply.
Abigail Roden
Abigail.Roden@pertemps.co.uk
01270 906220
Division 262
Pertemps Crewe
Office 3, The Dairy
Crewe Hall Farm
Old Park Road
Crewe
CW1 5UE
01270 906220
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