Production Office Coordinator – 18 Month FTC An excellent opportunity has arisen for an organised and proactive Production Office Coordinator to join a leading supplier within the construction and building materials industry. This is a fixed-term role (18 months) covering maternity leave, offering a varied and fast-paced position within a friendly and professional production office team.
The ideal candidate will have strong administrative experience and a background in Construction, Manufacturing, or a related industry. Experience in producing quotations and using Sage is essential.
Key Responsibilities of this Production Office Coordinator role:- Provide comprehensive administrative and clerical support to the Production Office Team.
 - Manage email correspondence across multiple inboxes.
 - Oversee dispatch orders and update relevant production and planning schedules, including:
- Production Planner for new orders
 - 52-week planner for compliance tracking
 - Paint line planner updates
 
 - Maintain accurate paper and digital records in line with data protection regulations.
 - Use Sage to:
- Update and amend operation tasks
 - Book in completed orders
 - Complete stock transfers
 - Generate purchase orders
 
 - Process Supertech orders and manage related customer deliveries.
 - Liaise effectively with Procurement and Logistics to ensure timely and accurate order fulfilment.
 - Act as Non-Conformance Champion, ensuring quality issues are logged and addressed.
 - Maintain spreadsheets and reports to a high standard.
 - Ensure phone calls are handled promptly and professionally in line with company standards.
 - Support clear and effective communication across departments, sites, and visitors.
 - Perform general office duties as required to support the smooth running of the production office.
 
Experience & Skills Required for this Production Office Coordinator role:- Strong administrative background in an office environment.
 - Proficiency with Microsoft Office (Word, Excel, Outlook) and Sage.
 - Excellent organisational and communication skills, both verbal and written.
 - Experience within the construction industry is desirable but not essential.
 - Ability to work independently and under pressure, managing multiple priorities.
 - Strong customer service focus, with the ability to handle challenging queries professionally.
 - Positive, adaptable, and proactive attitude toward work and team collaboration.
 
- Confident and approachable with excellent interpersonal skills.
 - Professional, polite, and well-presented.
 - Committed to personal development and continuous improvement.
 - Able to build effective relationships with clients, colleagues, and external partners.
 - Flexible, reliable, and enthusiastic about contributing to a positive workplace environment.
 
Details of this Production Office Coordinator role:- Training and development opportunities
 - Salary: £25,500
 - Monday to Friday 8:30-17:00
 - Location: Newcastle-under-Lyme
 - 26 days annual leave (plus bank holidays), including a Christmas shutdown
 - Employee healthcare plan (opt-in)
 - Life assurance (1x annual salary)
 - Access to Mental Health First Aiders
 - Employee rewards portal with discounts from leading retailers
 - Annual pay review and performance bonus scheme (where applicable)
 - Recognition programmes and long service awards