Business Support Assistant

Job Advert: Business Support Assistant - Admin & Clerical
Location: Usk
Employment Type: Temporary
Number of Positions: 1
Start Date: 20 October 2025
Duration: 24 Weeks (up to 31 March 2026, potential extension)
Hours: 37 hours per week (Monday - Thursday 9:00 - 17:00, Friday 9:00 - 16:30)
Salary: PAYE: £14.13 per hour | Umbrella: £17.41 per hour 

Are you a reliable and skilled individual with a passion for supporting children’s services? NRW People is excited to offer a temporary Business Support Assistant role with Monmouthshire County Council, based at County Hall in Usk. Starting 20 October 2025, this 24-week position (potentially extending to 31 March 2026) provides vacancy cover pending review, offering a chance to join a friendly and supportive team.

What You’ll Do:

• Manage incoming/outgoing correspondence (letters, emails, mail merges) for social work teams, ensuring timely and professional handling.
• Maintain accurate records, conduct file audits, and respond to Data Protection Subject Access Requests (DSARs).
• Support database validation, minute-taking (including travel to meetings), and administrative tasks like photocopying, room bookings, and stock control.
• Act as the first point of contact for safeguarding referrals, recording contacts and escalating serious issues to Senior Managers.
• Assist with finance tasks (petty cash, transactions) and HR support (recruitment, training), working initially in-office for 6 weeks, then hybrid.

What We’re Looking For:

• A committed team player with exceptional IT skills (Microsoft Office), strong admin experience, and excellent customer service.
• Ability to work full-time (37 hours) across the specified shift pattern, with flexibility for meetings across Monmouthshire/Gwent.
• A solid work history, availability within 2 weeks, and residence within 40 minutes of NP15 1GA (please include location with application).
• A helpful attitude, organisational skills, and understanding of confidentiality and safeguarding practices.

Essential Requirements:

• Eligibility to work in the UK.
• 2 years of references/work history (to be submitted with application).
• Signed Confidentiality Agreement (required upon offer acceptance).
• Criminal Convictions Declaration (required upon offer acceptance, with Standard DBS and Barred List Checks).

Why Join Us?
This role offers a rewarding opportunity to support children’s services during a vacancy period, with competitive pay (£14.13 PAYE), initial in-office training, and a hybrid model post-training. You’ll join a friendly team with manageable workloads, benefiting from a flexible work-life balance and development opportunities.

How to Apply:
Ready to make a difference in children’s services? Submit your CV, 2 years of references, location, and availability (within 2 weeks) to NRW People today! Contact us at 01443 230222 or visit https://www.nrwpeople.co.uk/nrw-people/. Don’t miss this opportunity to join a dedicated team – apply now!

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