Tourism Hospitality and Catering Assistant

Job Opportunity: Tourism, Hospitality, and Catering Assistant

Are you passionate about delivering exceptional customer service in a vibrant, visitor-focused environment? Network Recruitment Wales is recruiting for a Tourism, Hospitality, and Catering Assistant to join the team for a 7-week temporary contract. This is a fantastic opportunity to work in a dynamic setting, supporting the delivery of top-notch hospitality and catering services!

Role: Tourism, Hospitality, and Catering Assistant
Location: Caerphilly
Contract Duration: 22/08/2025 – 10/10/2025
Hours: 6 hours per week (minimum 3 hours Saturday, 3 hours Sunday; additional hours often available)
Rate: PAYE: £12.65 per hour | Umbrella: £15.87 per hour
Employment Type: Temporary

Key Responsibilities:

• Assist in preparing and selling food and beverages
• Welcome visitors, handle enquiries, and deliver impeccable customer service.
• Provide comprehensive catering and retail services, including handling cash and card transactions.
• Maintain accurate records for food safety (e.g., temperature logs) and ensure proper handling/storage of food.
• Perform cleaning duties to maintain the facility, including safe use and upkeep of catering equipment.
• Assist in opening/closing the venue and accessing the building as needed (key access, not key holder).
• Support colleagues with work familiarisation and collaborate with council and partner organisations.
• Work flexibly across Caerphilly’s visitor attractions if required, including evenings, weekends, and bank holidays.

Requirements:

• Essential:
  • Level 2 Food Safety awareness 
  • Eligibility to work in the UK.
  • Experience in a customer-focused environment.
  • Excellent communication and numeracy skills.
  • Ability to work under pressure, prioritise tasks, and adapt to changing needs.
  • Professional and polite approach to diverse customers.
  • Willingness to work across Caerphilly’s visitor attractions and during non-standard hours (evenings, weekends, bank holidays).
  • Comfortable with physical tasks (standing for long periods, lifting, carrying) and using hazardous cleaning substances safely.
  • Commitment to wearing supplied uniform and PPE.
• Desirable:
  • Knowledge of Caerphilly’s tourism offerings and health and safety practices.
  • Experience in hospitality and catering roles.
  • Welsh language skills.
• Required Documents:
  • Photo ID
  • Proof of eligibility to work in the UK
  • CV

What We Offer:

• A rewarding role in a scenic, visitor-focused setting 
• Opportunity to work in a supportive team under the guidance of the Attraction Manager.
• Flexible hours with the potential for additional shifts.
• A chance to enhance your hospitality and customer service skills in a vibrant environment.

Apply Now!
If you’re enthusiastic about delivering outstanding visitor experiences and thrive in a fast-paced hospitality role, we’d love to hear from you! Submit your CV and required documents to Network Recruitment Wales. For more details, contact us today!