Customer Service Co-Ordinator

Position: Rental Customer Service Coordinator
Location: Leicester (Office-based Monday to Thursday, Work from home on Fridays)
Salary: £13.34 per hour
Contract Type: Temporary ongoing, with the possibility of a permanent contract

Are you a detail-oriented individual with excellent communication skills? We’re seeking a Rental Customer Service Coordinator to join our client based in Leicester! As a coordinator, you’ll play a crucial role in ensuring that all rental inquiries, documentation, and queries are handled effectively.

Responsibilities:

• Enquiry Processing: Respond promptly and professionally to rental inquiries via phone, email, or in person.
• Documentation Management: Maintain accurate records of rental agreements, contracts, and related paperwork.
• Query Resolution: Address customer queries regarding rental terms, availability, and pricing.
• Customer Support: Provide exceptional service to renters, assisting with any issues or concerns.
• Collaboration: Work closely with other team members to streamline processes and improve customer satisfaction.

Requirements:

• Previous Customer Service Experience: Candidates must have prior experience in a customer service coordinating role.

• Communication Skills: Clear and concise communication is essential.

• Attention to Detail: Ensure accuracy in documentation and data entry.

• Problem-Solving: Handle inquiries and resolve issues efficiently.

• Adaptability: Ability to adapt to changing priorities and work effectively in a dynamic environment.

Benefits

• Competitive Pay: Enjoy a competitive hourly rate of £13.34.
• Career Growth: Opportunity for a permanent contract based on performance
• Free Parking
• Flexible working arrangements

If you’re ready to contribute your skills to our rental services team, apply today! Send your CV and a brief cover letter to oliwia.blatkiewicz@pertemps.co.uk