Service Manager/Scrum Master
NC-6

£47,000 - £56,000 Per Annum

Full Time

Permanent

Sheffield, South Yorkshire

IT

Posted 1 day ago

Expires In 28 Days

Job Description

Our well established client has an excellent permanent Service Manager/Scrum Master opportunity based in Sheffield.  This is a hybrid oppoirtunity with the need to be on-site 2 days per week.

This role will be one of two Service Managers responsible for certain work packages and will be a 50/50 split between Service Management & Scrum mastery.

Core skills and experience:
  • You should have a solid background in traditional IT Service Management (ITSM)
  • Service Delivery
    • Oversee daily operation of IT services.
    • Manage incidents, problems, changes, and service performance.
    • Maintain service reporting.
    • Coordinate with technical teams, vendors, and stakeholders.
    • Ensure compliance with ITIL processes and governance.
  • Change Management
    • Have the ability to act as the SCRUM Master
    • Facilitate Scrum ceremonies.
    • Remove blockers & issues for the development team.
    • Coach teams in agile principles.
    • Support the Head of Applications with backlog refinement – For future sprints.
    • Promote continuous improvement and team self-organisation.
For more information please contact nicole.chapman@clickrecruiting.co.uk
Jobs With Click Recruiting

Click Recruiting

Nicole Chapman

nicole.chapman@clickrecruiting.co.uk

0131 297 4614

Division V78

Jobs With Click Recruiting

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