£28,000 - £30,000 Per Annum
Full Time
Permanent
Wolverhampton, West Midlands
Administration
Posted 25 days ago
Expires In 3 Days
Job Description
Wolverhampton
Permanent, Full-Time (40 hours per week)
£28,000 - £30,000
Are you a highly organised and detail-focused professional seeking your next career opportunity? Our client, based in Wolverhampton, is looking for a Scheduling Administrator to join their team on a permanent basis.
The successful candidate will have previous administration experience, preferably with scheduling or allocating engineers. The position will also be heavily focused on customer service, so customers should always be at the forefront of every task.
Duties and responsibilities:
- Coordinate and manage the scheduling of all orders, ensuring timely and efficient service delivery.
- Liaise with customers via phone and email to arrange and confirm dates
- Allocate orders to engineers, ensuring the correct documentation is provided
- Monitor customer orders
- Plan schedules for Engineers
- Ensure equipment is available for engineers to complete duties
- Provide customers with correct documentation
- Regularly communicate with Field Service Engineers, Service Sales Managers, and internal departments to address customer requests and streamline processes.
- Maintain accurate customer records by gathering information from Field Service Engineers and ensuring all data is captured within the SPIRIT system.
Experience required:
- Previous administration experience is compulsory
- Scheduling or planning experience is beneficial
- SAP experience is beneficial
- Must be a competent user of Microsoft package
- Customer service experience
- IT Literate and have excellent communication skills
Jade Taylor 042
jade.taylor@pertemps.co.uk
01902 312345
Division 042
Pertemps Wolverhampton
83 Darlington Street
Wolverhampton
West Midlands
WV1 4JD
01902 312345
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