Customer Service Administrator

Pertemps are recruiting for a Customer Service Administrator for their client in Grange Park, Northampton. Immediate star. 

Role purpose: Providing an effective and efficient administrative service to the contract and it’s customers through completion of customer bookings, resolution of queries and other tasks required to meet customer requirements. 

Duties include:
- To process all delivery, delivery & stock transfer documentation when requred
- To enter all manual orders onto current WMS
- To enter all delivery & colection details onto current transport system
- To control pre-notification of goods in documentation
- To function as focal point for customer investigation queries & resolving them
- To maintain customer POD process
- To be capture and record activity and KPI data as required
- To support colleagues to ensure all administration functions are adhered too as per the customer requirments
- To be learn all administration area within the contract
- To comply with deadlines
- To Liaison with other contract departaments

Skills required:
- Good IT skills (Microsoft applications)
- Effective comunication skills
- Previous financial administartion experience preffered but not essential
- Good organization skills
- Able to meet deadlines
- Attention to details
- Ability to work on own iniative as well as part of a team
- Accuracy of data inputting

This position is Monday to Friday, 9am-5.30pm. 

Please apply with your CV