£60,000 - £65,000 Per Annum
Full Time
Permanent
Hertfordshire, Hertfordshire
Customer Service And Call Centre
Posted 22 days ago
Expires In 7 Days
Job Description
Monday – Friday / 9.00am – 5.30pm / 40 Hour Weeks.
Duties in Role
- Leading the company’s service team under the guidance of Service Director and Operations Director
- Manage a team of 3 Service Coordinators and 10 Engineers
- Co-ordinate daily engineer activities: PPMs, remedial works and call-outs
- Technical support for engineers and coordinators
- Assist Service Coordinators with pricing of remedial works
- Managing F Gas compliance
- Maintaining & adhering to any client procedures
- Maintaining professional relationships with clients at all times.
- Enforcing & adhering to policies & procedures without exception.
- Enforcing & adhering to governing regulations without exception.
Required Knowledge & Experience (preferable)
City & Guilds Level 3 Refrigeration & Air Conditioning
Current CSCS Skill Card, CITB SSSTS or SMSTS
Minimum of 10 years experience working within HVAC industry
Clean full UK driving licence
SALARY & PACKAGE
- £50,000 - £60,000
- Car Allowance - £5k
- Potential Bonus
- Pension - 3% Company contribution and 5% employee.
- 25 Days Holiday & 8 Bank Holidays
- Phone, IT Systems, Laptop etc.
Tom Wilson
twilson@rgb.co.uk
02079 322800
Division 697
RGB Network London
Lincoln House (LG01)
1 - 3 Brixton Road
London
Greater London
SW9 6DE
0207 932 2800
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