Complaints and Information Officer within Children, Young People and Family Services, Kingston upon Hull

Complaints and Information Officer within Children, Young People and Family Services, Kingston upon Hull 
Pay rate to £22.50 per hour 
Contract role, Children’s Services 
 
Pertemps are recruiting for a suitably experienced person for a role which involves co-ordinating, overseeing and quality assuring all aspects of complaints made by children and young people, their families and carers. 
Hull City Council’s Children, Young People and Families Service is looking to recruit a Compliments, Complaints and Information Officer to assist with their continuous improvement journey. 
Experience of Children's Services,  Local Authority complaints processes (Statutory, Corporate and LGSCO) and excellent communication and relationship building  / complaints resolution   skills are required. 
 
There is plenty of hybrid working available. 
Please get in touch for more information. 
 
This is an agency post and Pertemps can offer you:- 

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to 

• An easy registration process (all done online) 

• Referral schemes and incentives  

• Ongoing compliance managed for you 

• Prompt and reliable payroll and lots more. 

Please contact Graham Leatham on 07484 513909 or email graham.leatham@pprsocialcare.co.uk for more information.  
We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager