Job Title: SEND Business Analyst
Location: Liverpool – Hybrid Working
Contract Type: Interim (Outside IR35)
Rate: £500 per day
Duration: 3–6 months (with potential extension)
Start Date: ASAP
Overview: Liverpool City Council is seeking an experienced
SEND Business Analyst to support ongoing improvements within the Special Educational Needs and Disabilities (SEND) service. This is a key role driving operational and strategic transformation, ensuring services meet statutory obligations and deliver improved outcomes for children and young people.
Key Responsibilities:- Analyse current SEND processes, data systems, and workflows across Education, Health, and Social Care.
- Identify areas for improvement and recommend practical, data-driven solutions.
- Support the redesign and implementation of systems, policies, and processes to improve EHCP timelines, data quality, and case management.
- Gather, document, and translate business requirements into actionable deliverables.
- Facilitate workshops and engage with stakeholders including service leads, SEN Officers, IT, and external partners.
- Develop clear dashboards, reports, and tools to support data analysis and decision-making.
- Ensure compliance with the SEND Code of Practice and local authority duties.
Essential Experience:- Proven experience as a Business Analyst within a SEND, Education, or Children’s Services setting.
- Strong understanding of the SEND Code of Practice and statutory processes around EHCPs.
- Excellent stakeholder engagement and communication skills.
- Skilled in process mapping, requirements gathering, and using analytical tools.
- Experience working within a local authority environment.
Desirable:- Experience supporting digital transformation or case management system implementation (e.g., Capita, Liquidlogic, Synergy, etc.).
- Knowledge of data governance in a children’s services context.
Additional Information:- Outside IR35 – you will be operating via your Ltd company.
- Hybrid working arrangement – onsite presence in Liverpool will be required 1–2 days per week.