Appeals and Resolutions Officer – SENDBournemouth | Hybrid Working Preferred | £190–£210 per day
Pertemps are currently recruiting for an experienced
Appeals and Resolutions Officer to provide specialist support within a high-volume statutory SEND appeals service in Bournemouth.
This is a key role focused on ensuring statutory compliance, maintaining service continuity, and supporting lawful decision-making across mediation and SEND Tribunal processes.
Key responsibilities include:- Coordinating mediation and SEND Tribunal activity
- Managing appeal cases from initial receipt through to conclusion
- Monitoring and meeting statutory deadlines
- Preparing and quality assuring evidence and case documentation
- Providing expert advice on SEND legislation and appeals procedures
- Supporting lawful and defensible decision-making
- Working closely with case officers, managers, and legal services
- Reducing the risk of missed deadlines, complaints, and Judicial Review
Requirements:- Previous experience within a SEND appeals or resolutions service
- Strong understanding of SEND legislation and Tribunal processes
- Ability to manage a high-volume caseload effectively
- Excellent written communication and organisational skills
- Local authority experience preferred
Why work through Pertemps? By applying through Pertemps, you’ll benefit from:- A dedicated consultant with access to roles nationwide and available whenever you need support
- A simple online registration process
- Attractive referral schemes and incentives
- Ongoing compliance fully managed for you
- Prompt and reliable payroll
- …and much more!
📞 To discuss this role in more detail, please contact Freya Joseph on 07471 306880 or email Freya.joseph@pprsocialcare.co.uk.