£13.08 Per Hour
Full Time
Temporary
Droitwich, Hereford and Worcester
Customer Service And Call Centre
Posted 2 days ago
Expires In 26 Days
Job Description
📍 Location: Droitwich Hybrid – 2 days in the office, 3 days working from home
🕒 Hours: 🕒 Hours: Full-time, Monday to Friday, 9:00–17:30 (37.5 hours/week)
📅 Contract: Temporary ongoing – Maternity cover
Do you enjoy helping people and solving problems? 😊 We're on the lookout for a Customer Support Advisor to join our vibrant team! You’ll be the first point of contact for customer queries via phone, email, and social media 📞💬. If you're a strong communicator who thrives on making a difference, we’d love to hear from you!
🔧 What you’ll do:
- Respond to customer queries across multiple platforms
- Investigate and resolve complaints with a problem-solving mindset
- Assist with admin tasks, cancellations, and retention support
- Represent the brand with professionalism and warmth
- Help improve customer satisfaction and loyalty
🧠 What we’re looking for:
- Confident and friendly phone manner
- Quick thinker with a solution-focused attitude
- Minimum 6 months' customer service or call centre experience
- Willingness to learn and grow
- Experience in telecoms, utilities, or technical support
- Sales background with a results-driven mindset
📄 Apply now by sending your CV! We can’t wait to hear from you
Florentina Alexandru
Florentina.Alexandru@pertemps.co.uk
01905 611555
Division 484
Pertemps Worcester
Restdale House
32 - 33 Foregate Street
Ringway
Worcester
Worcestershire
WR1 1EE
01905 611555
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