Field Service Engineer

Field Service Engineer

Location: Exeter
Salary: Competitive, based on experience (£17.50 - £18.50+ per hour)
Contract Type: Permanent, Full-Time
Working Hours: Monday – Friday 08:00 – 16:30 + overtime, callouts, and weekends as required
Bonus Scheme: Available

As part of our continued growth, we are looking for skilled Field Service Engineers to join our team.

What We’re Looking For

We are looking for independent and confident individuals with a strong background in plant, electrics, hydraulics, and mechanics. The ideal candidate will have:

• Relevant qualifications (City & Guilds, NVQ Level 3, or equivalent)
• Experience in construction plant, diesel engines, electrics, hydraulics, and transmissions
• Ability to diagnose and rectify faults using electronic diagnostic equipment
• Strong IT skills and the ability to complete digital reports
• A full UK driving licence (and willingness to operate machinery – training provided)
• Excellent communication and customer service skills

Key Duties and Responsibilities

• Service, repair, and maintain plant equipment to manufacturer standards
• Diagnose and rectify electrical, hydraulic, and mechanical faults
• Use our diagnostic software (training provided)
• Identify and report defects while upselling services (with financial incentives for referrals)
• Complete detailed job reports using our tablet system
• Work closely with the service and parts department
• Follow Health & Safety procedures and complete risk assessments

Why Join Us?

We are a family-owned dealership with over 40 years of experience, supplying and maintaining machinery. With six depots across the southwest and South Wales, we are dedicated to providing world-class service and fostering a supportive team-oriented environment.

What We Offer

• Competitive salary & overtime opportunities
• Tool allowance
• Life assurance (3x basic salary)
• Employee Assistance Programme (EAP) – Mental Health, Legal & Medical Support
• Health Cash Plan – Covering essential healthcare costs
• Occupational Health support
• 23 days holiday + Bank Holidays (plus flexible additional holiday)
• Company pension scheme
• Industry-leading training at our headquarters
• Opportunities to work with cutting-edge technology, including telematics, electric machines, and pioneering hydrogen engines