Main Responsibilities:

Act as the Essex and Kent Pension Authority and lead for both forces on managing and delivering the medical health retirement process for both officers and staff, ensuring compliance with all Police Regulations, employment law, Police Pension Regulations (1987, 2006, 2015) and Local Government Pension Scheme (LGPS) regulations to ensure fair, accurate, and timely decisions on retirement and injury benefits, ensuring compliance with legal requirements and organisational policies.
Manage and resolve complex pension and medical retirement casework, ensuring full compliance with Police Pension Scheme and LGPS regulations including overseeing medical appeals, discretionary pension decisions, forfeiture cases, IDRP complaints, and ill‑health retirement assessments. Develop, apply and promote effective policies, procedures and governance standards to deliver a consistent, equitable and professional HR and pensions advisory service for both officers and police staff.
Maintain Pensions Boards for Kent and Essex forces and in conjunction with the Head of Payroll and Pensions and the Chairs of the Boards, act as principal liaison in order to ensure all the requirements and responsibilities of the Board are discharged appropriately.
Provide professional advice and guidance to the Chief Constables of Kent and Essex of ensuring compliance with the Police Pensions Scheme (1987,2006,2015) regulations. This extends to compliance with The Pension Regulator (TPR) code of practice and respond on behalf of the Chief Constables to any requests/directions made by the TPR.
Provide authoritative advice and guidance to Scheme Managers, delegated scheme managers and senior stakeholders on all aspects of medical retirement and pension related policy, procedures, and governance, ensuring full compliance with statutory responsibilities and Police Pension Scheme regulations. Work closely with the Head of Payroll and Pensions to supply accurate information required for regulatory compliance, including alignment with The Pensions Regulator’s Code of Practice.
Act as the force representative for Essex and Kent Pension Authority in respect of medical appeals (PMAB), work with and act as a key contact for the pension administrators for the Essex and Kent Pension Authority regarding medical retirement and on behalf of the delegated scheme manager (Essex and Kent) investigate and medical retirement pension complaints appertaining to the Police Pension Scheme and in respect of LGPS complaints (IDRP either stage 1 or 2) ensuring professional and appropriate support to the Delegated Scheme Manager.
Lead the development and refinement of medical retirement and pension related processes, policies, and operating models for Essex and Kent, providing clear direction, communication, and change leadership across both forces. Act as an advocate for effective practice through engagement with stakeholders including staff, staff associations, and trade unions, while maintaining robust communication channels and shared resources. Oversee key statutory responsibilities, including the statutory review of medical retirement pension allowances, and provide accurate reporting and assurance to the Scheme Manager on progress and outcomes.
Develop, analyse, and interpret medical retirement related data, management information and employee feedback to identify trends and issues to shape people and pensions interventions across both forces regarding medical retirement ensuring strategic objectives are met.
Liaise with the Head of Payroll and Pensions to support in any information provision or interpretation for medical retirement pensions for the National Police Chiefs’ Council (NPCC) Pensions Information, attending any relevant meetings and interpreting pension regulation updates in order to ensure that the interests of Kent and Essex are fully represented at a national level.
Liaise with the Head of Payroll and Pensions, Head of Employee Relations and other internal and external stakeholders, to lead any change as required by legislation, including the expected Government White Paper for Police Reform in 2026.
To undertake the statutory review of those in receipt of medical retirement pension allowances on behalf of the Scheme Manager (Chief Constable) and to develop and provide reporting on progress and outcomes.
Manage the work of an HR & Pension Adviser, allocating work and balancing work loads, managing performance and quality assuring service provision, to provide a high quality and effective centralised HR service to the forces.

PAYE: £42.43 per hour
Limited/Umbrella: £55.50 per hour

Job location; Sandford Road, Chelmsford, Essex, CM2 6DT, United Kingdom
Work pattern; Agile working but attendance on regular basis in Essex and Kent offices required.

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Joint Head of Pensions and Medical Retirement

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