Job Description

Pertemps Sheffield are recruiting for a Customer Service Administrator, to work for one of our long-standing clients who are based in Chapeltown, S35!

Our client is a very well-established distributor of pharmaceuticals across the country.

Your main duties will involve:

Ensuring that all relevant KPIs and trackers are kept up to date
Taking responsibility for the co-ordination and administration of customer returns to the Chapeltown Distribution Centre for both human and veterinary products in a timely and compliant manner
To respond to distribution related customer claims within agreed timescales
To act as the first point of contact for all customer service-related queries, via email or telephone and providing a proactive interface between our custo0mer service teams
To provide details of delivery information and documentation, including Proof of Deliveries when request
Working as part of the office support team
Being responsible for own personal Health and Safety as well as ensuring the work area within which they and their teamwork is safe and in line with Health and Safety standards

Successful Candidates:

Experience of pharma and healthcare supply chain is preferred
Experience working within an administrative role, dealing with both internal and external customers
Excellent communication and organisational skills
Self-starter capable of working with minimum supervision
Flexible and able to work accurately under pressure in a very busy environment

Working Hours, Pay Rate and Other Information:

You will be required to work Monday to Friday, 9am until 5pm and your salary will be £25,000. This role is being offered on a temporary to permanent basis, after successful completion of your 12 weeks temporary, your salary will increase to £27,142 per year.

If this is something you’d be interested in, please apply today with your CV or alternatively please give us a call on 0114 2425653 and ask to speak with Amy.

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Customer Service Administrator

Job Description

Kuehne And Nagel

Pertemps

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