First Line Manager

Pertemps are currently on behalf of our Client for an experienced FLM

The position is based at The Range, Stafford ST18 9AR.

Reporting into Shift Manager

Salary £29k, temp to perm after 12 weeks 


As a FLM you will:
• Support the Shift Manager to achieve an efficient and effective operation, meeting goals and objectives.
• Work for continuous improvement in line with H&S guidelines and site procedures and processes
• Plan, manage and adjust staffing levels to meet operational requirements
• Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members
• Facilitate effective communication and relationships both inter shift and other departmental functions
• Reduce costs by effective management of hours and work at all times
• Personal hygiene and appearance to be maintained at a professional and acceptable standard at all times
• Ensure effective control of MHE usage to ensure minimal damage providing evidence of spot checks
• Ensure compliance to Standard Operating Procedures (SOP's) in ecommerce • Work in collaboration with other DHL sites to maximise efficiencies and best practice
• Ensure company policies are communicated, applied, and enforced
• Organise and lead the focus on improved productivity levels using coaching and mentoring skills
• Contribute to site continuous improvement agenda


The ideal FLM will have the following skills and experience:
• Experience of management at senior level
• Experience of PI and CI methodologies
• Understanding of best practices
• Prepare KPI reports, ensuring accurate reporting to the Contract General Manager
• Team Management in ecommerce
• Has been trained in all First Choice Methodology
• Staff management from discipline and performance measures to co-ordinating workload and hygiene
• Warehouse experience preferred