Account Support Co-Ordinator
804102990

£25,000 - £30,000 Per Annum

Full Time

Permanent

Surrey, Surrey

Sales And Business Development

Posted 10 days ago

Expires In 18 Days

Job Description

We are looking for a great individual to join our fantastic client in the South East. We need a Account Support Co-Ordinator (Hybrid - 1 day a week on-site)  experience within the financial services, Insurance OR utilities industry would be the best cross over. Working as part of a wider sales team; You will support the customers & sales team.

Duties & Responsibilities
  • end-end query resolution, working as part of the wider sales team on any late payments. 
  • Support the brokers & customer with any tasks, quieries & services required
  • Investigate, any issues including billing, payment & refunds.
  • Recommending & retaining business from satisfied customers.
  • Responding to relevant and complex queries and delivering excellent service
  • Evaluate information received regarding o/s debt and bring queries to a resolution 
  • Agree performance targets and work towards successful achievement.
  • Liaise with overseas partners in the collection of their debt.
  • Assist in month end closure of receipting, allocations, and Broker reconciliations
  • Feedback regular progress to Customers - keeping everyone informed
  • Support sales and marketing events
Specific Technical Skills & Competencies
  • Credit control experience within insurance, FS or utilities within a Business to Business (B2B) environment preferred.
  • Good working experience of excel and word.
  • Sales support experience 
  • Strong analytical skills
  • Good relationship building skills both with internal and external stakeholders
  • MS Office Excel to Intermediate level (pivot tables and look ups)
Please share a CV with matt@cactussearch.co.uk

Matt Affron

matt.affron@cactussearch.co.uk

01905 330 790

Division 804

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