Credit Controller (Debt Recovery)
804102946

£23,750 Per Annum

Full Time

Permanent

Surrey, Surrey

Accountancy

Posted 7 days ago

Expires In 21 Days

Job Description

We are looking for a great individual to join our fantastic client in the South East. We need a Credit Controller (Hybrid - 1 day a week on-site)  experience within the financial services, Insurance OR utilities industry would be the best cross over. Working as part of a team; You will perform reconciliations, arrears & account management.

Duties & Responsibilities
  • end-end query & dispute resolution, working as part of the wider debt management team. 
  • Process, adjust, amend and reconcile outgoing payment requests.
  • Taking a proactive role managing portfolio of bad debtors.
  • Recommending any DCA, litigation or disconnection (bad & aged debt)
  • Perform daily and monthly reconciliations
  • Responding to relevant and complex queries and delivering excellent service
  • Evaluate information received regarding o/s debt and bring queries to a resolution 
  • Agree performance targets and work towards successful achievement.
  • Liaise with overseas partners in the collection of their debt.
  • Prepare, submit, and maintain bad debts sent to Debt Collectors.
  • Assist in month end closure of receipting, allocations, and Broker reconciliations
  • Liaise with the Collections Manager on any account issue in excess of individual handling authority or outside personal experience.
Specific Technical Skills & Competencies
  • Credit control experience within insurance, FS or utilities within a Business to Business (B2B) environment preferred.
  • 3rd party offshore & DCA queries
  • Good working experience of excel and word.
  • Strong analytical skills
  • Good relationship building skills both with internal and external stakeholders
  • Good I.T. System skills
  • MS Office Excel to Intermediate level (pivot tables and look ups)
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