£12.22 Per Hour
Full Time
Temporary
Reading, Berkshire
Customer Service And Call Centre
Posted 1 day ago
Expires In 27 Days
Job Description
£12.22 per hour • Temporary (3 months) • Reading
Are you friendly, organised, and great with people? A leading student accommodation provider is looking for a confident Resident Advisor to join their team in Reading. This is a fantastic opportunity to support a vibrant student community while gaining valuable front‑of‑house experience.
Start: ASAP
Hours: Monday–Friday, 9am–5pm
Contract: Temporary, 3 months
Pay: £12.22 per hour
What you’ll be doing
As the first point of contact for residents, you’ll play a key role in creating a welcoming, supportive environment. Your day-to-day work will include:
- Delivering excellent customer service in person, over email, and by phone
- Handling queries and helping residents find the right solutions
- Supporting the smooth running of the front desk and wider site
- Ensuring a positive experience for everyone who walks through the door
- You’ll thrive in this role if you bring:
- Previous front-of-house or reception experience
- Strong customer service skills in a people-focused environment
- Confident IT skills, especially Microsoft Office
- The ability to handle queries calmly and professionally
- Clear, confident communication — written and verbal
- Great organisation and time management
- A proactive, self-motivated approach
- A friendly, approachable manner and strong interpersonal skills
Suzanne Patel
suzanne.patel@pertemps.co.uk
02074302446
Division 775
Pertemps London
Dutch House
8th Floor
307-308 High Holborn
London
Greater London
WC1V7LL
02074302446
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