£24.35 Per Hour
Full Time
Temporary
Central London, Greater London
Public Sector And Council
Posted 3 hours ago
Expires In 29 Days
Job Description
Local Authority is seeking a Senior Housing Allocations and Lettings Officer to support their Economy team at their West London offices.
This is a temporary position to start ASAP until March 2026 and will pay £24.35 per hour PAYE.
The role is hybrid, working 2-3 days at the offices in Hammersmith.
The Senior Housing Allocations and Lettings Officer will be responsible for:
- Managing the provision of social housing in accordance with the Council’s policies and procedures and relevant Government legislation e.g. homelessness Code of Guidance, Housing Allocation Scheme etc.
- Supporting the delivery of a coordinated and ruthlessly financially efficient allocation and letting service, this may be delivered through the housing register, transfers, decants and under occupation.
- Working with colleagues and partners to establish and implement nominations agreements and Local Lettings Plans for new build schemes.
- Managing, inspiring and motivating officers facilitating the allocation and lettings service and the delivery of advice and support to applicants by all means of communication on housing solutions keeping a strong customer focus at all times in line with our commitment to providing high quality services.
- Experience of working with Choice based Lettings schemes
- Experience of using Housing specific IT systems
- Good communication skills and willingness to talking to housing applicants, explain the housing allocation process and priorities, especially high profile/complex cases.
- Experience of working in a similar customer facing service and dealing sensitively and effectively with customer issues, particularly in relation to vulnerable people
- Experience of working within a performance management framework and reporting on KPIs and outcomes
- An understanding of training, supporting, and developing staff.
- Good numerate and basic accounting skills, with the ability to provide quality reports in a speedy in a clear and speedy manner
- Able to effectively manage a team and to contribute to policy development and partnership arrangements
- Knowledge of health and safety legislation and procedures, and an understanding of its practical application in the workplace and in relation to lettings.
- Please note this role is subject to vetting checks
Suzanne Patel
Suzanne.Patel@pertemps.co.uk
02074 302446
Division 775
Pertemps London
Dutch House
8th Floor
307-308 High Holborn
London
Greater London
WC1V7LL
02074302446
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