£12.21 Per Hour
Full Time
Temporary
Nottingham, Nottinghamshire
Customer Service And Call Centre
Posted 11 days ago
Expires In 17 Days
Job Description
Nottingham
£12.21p/h
Full Time, Monday to Friday
We're looking to recruit an experienced customer service advisor, ideally with a background in either a contact sector, or other front line support role. You will act as the first point of contact for customers queries, orders and complaints. Looking for a friendly and reliable individual to join a fast growing team and represent the company to the highest standard.
Day to day will include:
- Answering the phone and dealing with customer enquiries, giving updates on orders, answering questions regarding products and dealing with any issues or complaints.
- As above, via e-mail and social media.
- Escalating any issues to relevant internal team.
- Conducting after sales support check ins
- General data entry and record keeping
- Assisting other departments where necessary
About you:
- Front line customer service experience is essential for this role. Ideally you will have worked in the manufacturing, production or distribution sector but other relevant industry experience will be considered.
- Friendly and approachable demeanor, with ability to remain professional at all times
- Fluent in English both verbal and written
- Proficient IT user, adaptable to learning new systems and processes
- Able to commute to NG8
Ella Cotton
Ella.Cotton@Pertemps.co.uk
01332 363000
Division 688
Pertemps Derby
Merlin House
Stanier Way
Wyvern Business Park
Derby
DE21 6BF
01332 363000
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