Scheme Coordinator

Job Title: Scheme Coordinator
Location: Harrow Council Hub, Forward Drive, Harrow, Middlesex, UK, HA3 8NT (Onsite working)
Employer: Pertemps Recruitment Partnership on behalf of London Borough of Harrow
Contract Type: Temporary, ongoing
Hours: 36 hours per week
Rate: £18.22 per hour
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Overview of Scheme Coordinator

Pertemps Recruitment Partnership is partnering with London Borough of Harrow to recruit a committed and proactive Scheme Coordinator.

This is an excellent opportunity to join a supportive and growing team within a respected local authority. The role offers a competitive pay rate of £18.22 per hour, alongside access to high-quality training and professional development.
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Essential Requirements

• Active enhanced DBS
• Experience in sheltered housing

Key Responsibilities

• Contribute to service development and tenant involvement to improve tenant satisfaction.
• Deliver a comprehensive Enhanced Housing Management service to help tenants maintain their tenancy, access housing services, use technology appropriately, and ensure effective signposting to other services.
• Carry out systematic monitoring and inspection of sheltered housing schemes to provide secure, clean and well-maintained communal areas and services.
• Deal effectively with a range of complex issues with the potential for significant implications for tenants.
• Report and monitor household repairs for tenants unable to do so, and coordinate deployment of handy persons where needed.
• Facilitate and promote social activities within the scheme and coordinate use of communal facilities to enhance quality of life for tenants.
• Minimise loss of revenue from vacant homes by arranging viewings and monitoring conditions of vacant flats.
• Ensure effective resettlement of new tenants, providing information about scheme facilities, tenancy matters and local services.
• Liaise with internal and external agencies to minimise rent arrears and promote financial inclusion.
• Ensure compliance with all policies, procedures and working practices.

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The successful candidate will demonstrate;

• Knowledge and understanding of Health and Safety requirements of sheltered housing schemes.
• Working knowledge of risk assessments and risk management.
• Understanding of equalities issues.
• Ability to organise and prioritise workload and act promptly in urgent situations.
• Effective communication and liaison skills with colleagues, tenants, carers, council departments and external agencies.
• Excellent time management and ability to work with minimal supervision.
• Awareness of safeguarding, lone working and customer care issues.

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About us and our client

For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing permanent and temporary staffing solutions and is one of the most established players within the recruitment industry. The Sunday Times has listed Pertemps as one of the Best 100 Companies to work for 14 years running. We believe in the personal touch, and we are proud to be an accredited 'Investor in People'.

London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station, there are excellent transport links via the Metropolitan Line, Watford DC Line and national rail service.