Process Controller ( Water)

We are currently seeking a Process Controller, as the Successful applicant your role will be reporting to the Shift team manager.

You will be responsible for the day-to-day operations at Coppermills WTW production works ensuring Wholesome water is available 24hrs a day for our customers.

You will work as part of a team to ensure the effective and continuous operation of the site and ensure all necessary Process values and regulations are strictly adhered to.

Location: Coppermills, E17 7HE

Hours: 38 hours per week, this role will be on a 12-hour rotating pattern, you must be able to work unsupervised for long periods of time.

What you will be doing as a Process Controller (Water)

• Monitoring and control of a range of water treatment processes via SCADA, such as abstraction, filtration, ozonation, and disinfection
• Be responsible for the front-line maintenance and process fault-finding in line with SOM (Site Operating Manual) & Site Specific Procedure, ensuring  monitoring, collating, and reporting data from SCADA  to ensure statutory and regulatory compliance is met against  regulatory quality standards, DWI & OFWAT
• Manual fault finding and intervention to maintain the treatment process or customer supply at all times
• You will also have to respond to emergencies, whether this be process failures or power failures. In such circumstances, you will remain calm and follow established procedures to escalate and then stabilise the process or isolate/identify the issue in hand.
• Comply with operational standards, completing necessary documentation including shift logs
• Taking responsibility for your own Health and Safety and Health and Safety on site.
• You will highlight safety observations and take action to make the area safe where possible.
• You may be required to contribute to risk assessments and procedures that contribute to improving Health and Safety standards on site. This is important given that the site is governed under COMAH regulations
• Liaise with other departments, particularly Water Quality, Maintenance, and Strategic Control, to find solutions for issues, deliver the best results for the site and ensure PRO values are met
• Maintain own technical knowledge/Training and keep up to date with changes in procedures and asset standards
•  There will be expectation to support with Ad hoc Overtime and mandatory training

What you should bring to the role

• We are looking for someone who has Process and Water Treatment experience is hands-on and practical with impeccable attention to detail and troubleshooting skills
• Flexibility to be able to be signed off on multiple areas on site.
• Due to the nature of this job, there be some period of lone working.
• As this is a shift role you will be working a 12-hour rotating shift and must be able to work unsupervised for long periods of time, and available to cover shifts as required by the TW shift agreement
• Basic literacy, numeracy, and computer skills are essential as you will need to use email and operate plant computers/SCADA equipment
• SCADA experience is desired but training will be provided.
• Due to the nature of the role a full UK driving licence is also required.

What’s in it for you?

• Offering a salary up to £44,300 per annum depending on skills and experience
• Receive training to undertake a variety of roles within the team under our Licence to Operate program.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome
applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.