Customer Service Administrator

Customer Service & Sales Support Administrator
Are you someone who enjoys being at the centre of operations – speaking with customers, keeping things organised & making sure everything run smoothly from enquiry through to delivery?

We’re working with an established & respected business based near Gatwick, who are looking for a proactive Customer Service & Sales Support Administrator to join their friendly team. This is a varied role, offering full training & opportunities to develop within a growing, well-established business.

The Role

• Handling customer enquiries via phone & email
• Processing orders & raising purchase orders on internal CRM
• Supporting the sales & project teams with day-to-day administration
• Liaising with suppliers to source & purchase materials for live projects
• Preparing & sending quotes to customers, following up to convert into orders
• Building rapport with clients & suppliers to ensure smooth delivery & increased retention

The Person

• Experience in administration, sales support, order processing or customer service
• Strong attention to detail & a methodical approach
• Confident communicator, both over the phone & email
• Comfortable using MS Packages & CRMs

The Package

• Initial 8-month contract, with potential to go permanent
• Monday to Friday, 8am – 5pm
• Salary of up to £28,000pa DOE
• 28 days holiday (including bank holidays)
• Free onsite parking & accessible transport links
• Supportive team environment within a stable, growing business

If you’re looking for a varied role where you can develop your skills in customer service, sales support, & operations within a great company, this could be a great next step.