Credit Control & Customer Service Executive
447106323

£32,000 Per Annum

Full Time

Permanent

Horsham, West Sussex

Customer Service And Call Centre

Posted 8 hours ago

Expires In 29 Days

Job Description


Our client is a well-established and growing business based in Horsham, who are looking to appoint a Credit Control & Customer Service Executive to join their team in a varied, dual-function role.

This position plays a key part in supporting both the finance and operations sides of the business — combining proactive credit control with day-to-day customer coordination.

Please note this is a fully office-based role with no hybrid working. Due to office location own transport is essential.

The Role:
  • Proactively contacting customers to chase outstanding payments
  • Allocating incoming payments accurately
  • Preparing, issuing and following up on invoices and statements
  • Handling incoming customer calls and enquiries
  • Raising jobs and preparing quotations
  • Booking Engineers and coordinating schedules
  • Keeping CRM systems updated with customer and job records

The Person:
  • A confident communicator with excellent customer service skills - able to adapt your approach depending on the customer or situation
  • Commercially aware, with the ability to understand varying customer accounts and payment terms
  • Comfortable balancing financial responsibilities with customer-focussed duties
  • Proficient in MS Office (including Excel) & able to learn new CRM platforms
  • Organised, proactive and solutions-focused

The Package:
  • Monday to Friday, 8am-5pm
  • Starting salary of £32,000pa
This is a fantastic opportunity for someone who enjoys variety in their role and wants to be part of a supportive team where they can make a real impact across both customer service and finance functions.

Apply now to hear more!
Jobs With Pertemps

Pertemps

Lauren Cox

Lauren.Cox@pertemps.co.uk

01293 646 999

Division 304

Pertemps Crawley - Perms

1st Floor Brittingham House

Peglar Way

Crawley

West Sussex

RH11 7AE

01293 646999

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