Sales & Implementation Coordinator

Are you highly organised, process-driven, and passionate about delivering exceptional customer experiences? Our client, a growing medical supplier seeking a Sales & Implementation Coordinator to join their team on a 12-month FTC in Crawley.
This is a pivotal role within their business, ensuring that once a sale is agreed, the entire implementation process runs smoothly from start to finish.

The Role:
As Sales & Implementation Coordinator, you will take ownership of the post-sale journey, acting as the central point of coordination between customers, technicians, and internal teams.
Your responsibilities will include:

• Coordinating the full rollout of product deliveries to customer sites
• Arranging technician visits to ensure correct storage, setup, and safe use of products
• Organising and scheduling regular service review meetings with clients
• Leading internal handover meetings post-sale to clarify responsibilities, timelines, and delivery expectations
• Ensuring all actions, communications, and milestones are accurately logged on the internal system
• Monitoring progress to ensure agreed service levels and implementation timelines are achieved
• Acting as a key liaison between Sales, Operations, Technical teams, and external customers

The Package:

• Salary £28,000 - £32,000pa
• Monday – Friday 9.00am – 5.00pm
• Hybrid working (3 days office, 2 days home)
• 25 days holiday + BH

Key Requirements:

• Has strong coordination or project administration experience
• Is confident liaising with internal departments
• Has excellent organisational and time-management skills
• Is detail-oriented and comfortable managing documentation and system updates
• Communicates clearly and professionally

Interviews happening now, apply today to find out more!