Patient Service Coordinator
447104966

£25,000 Per Annum

Full Time

Permanent

East Grinstead, West Sussex

Administration

Posted 10 hours ago

Expires In 29 Days

Job Description

Are you a personable and customer-focused individual looking to develop your career in a commercial setting? If so, this role may be perfect for you…
A leading medical group is seeking a dedicated Patient Service Coordinator to join their professional and welcoming team in East Grinstead.

*Due to the location, having your own transport is required. *

The Role:
  • Welcome patients and provide an excellent first impression.
  • Update and maintain accurate patient records and details.
  • Coordinate patient flow between reception, technicians, and consultants.
  • Support patients through consultations and decision-making with empathy and professionalism.
  • Meet conversion rate of patient from consultation to surgery KPI.
  • Follow up with pending patients and maintain accurate system records.
  • Ensure the reception area is welcoming and professional.
  • Handle patient queries and provide administrative support to consultants.
  • Prepare and send correspondence to patients and medical professionals.

The Person:
  • Confident and professional telephone manner.
  • Outgoing, confident, and adaptable with excellent problem-solving skills
  • Exceptional written and verbal communication; proficient in Microsoft Office
  • Strong interpersonal and organisational skills with a polite, professional approach
  • Team player with individual accountability and a proactive attitude
  • Willingness to learn, take responsibility, and perform under pressure

The Package:
  • Monday - Friday (37.5 hours)
  • £25,000
  • 25 days holiday
  • Health care benefits
Jobs With Pertemps

Pertemps

Ella Puddicombe

Ella.Puddicombe@pertemps.co.uk

01293 646999

Division 447

Pertemps Crawley - Temps

9 The Boulevard

Crawley

West Sussex

RH10 1UR

01293 646 999

View Branch Details
Jobs With Pertemps

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