£35,000 - £40,000 Per Annum
Full Time
Permanent
Redhill, Surrey
IT
Posted 10 hours ago
Expires In 29 Days
Job Description
Our client, a well-established and growing business, is looking for a confident IT Support Executive to provide hands-on support across their two sites in Redhill.
If you're tech-savvy, people-focused, and have solid IT Support experience, this is your chance to join a friendly, fast-paced team where career progression and development come as standard.
The Role
- Manage and prioritise all incoming IT support tickets, ensuring timely resolution
- Handle change requests, including user access updates, system configuration changes, & permission adjustments
- Respond to help requests, providing user-friendly support & troubleshooting for software and application issues
- Resolve issue requests, identifying & fixing software faults across the business
- Provide hands-on support for hardware, including setup, configuration, maintenance, & replacement of laptops, desktops, phones etc
- Perform system administration tasks such as onboarding new starters, offboarding leavers, & making changes for role transitions
- Deliver support across two business sites via phone, email, & face-to-face, ensuring minimal disruption to users
The Person
- Hands-on experience and strong understanding of IT & troubleshooting
- Strong communication skills and a natural ability to explain tech to non-technical users
- Good knowledge of Microsoft Office, Office 365 and ideally Dynamics CRM or Business Central (training can be provided)
- A proactive, friendly attitude and a willingness to learn
- A full UK driving licence is preferred - as you'll be travelling between two sites regularly
The Package
- A salary of £35,000 - £40,000 DOE
- 25 days holiday + bank holidays
- Monday to Friday, 8:00am - 5:00pm
- Onsite Parking
Lauren Cox
lauren.cox447@pertemps.co.uk
01293 646999
Division 447
Pertemps Crawley
1A Brittingham House
Peglar Way
Crawley
West Sussex
RH11 7AE
01293 646 999
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