Client Relations Executive
447104874

£26,000 - £28,000 Per Annum

Full Time

Permanent

Horsham, West Sussex

Customer Service And Call Centre

Posted 5 hours ago

Expires In 29 Days

Job Description

Are you a confident & proactive individual with a passion for delivering exceptional customer service?

Our client, a growing business in Horsham, is looking for a Client Relations Executive to join their team & help building relationships with their clients.

*Full driving license is required*

The Role
  • Handle customer enquiries via phone & email, assisting on products & services
  • Make outbound calls to clients & prospects to promote services & nurture relationships
  • Ensure engineers are assigned to the correct jobs & dispatched on time
  • Process payments & manage collections within agreed timescales
  • Liaise with the warehouse team to ensure parts & kits are available for jobs
  • Reconnect with lapsed client & identify opportunities to upsell additional services
  • Support the Business Development Manager by following up on leads & booking appointments for service sign-ups

The Candidate
  • Strong customer service skills & confident personality
  • Eager to learn & develop within the role - less experience considered if you have the right attitude & drive
  • Previous experience of working in a similar role is advantageous
  • Full driving license is required

The Package
  • Monday to Friday, 8/8.30am - 5/5.30pm on a rotating schedule
  • Salary of £26,000 - £28,000pa + commission
  • 6-month probation with comprehensive training provided
  • 20 days holiday + BH + Christmas shutdown!
  • Company social events & activities throughout the year

This is a fantastic opportunity for someone looking to grow their career while working in a supportive and dynamic environment. Apply today to find out more.
Jobs With Pertemps

Pertemps

Lily Iles

Lily.Iles@Pertemps.co.uk

01293 646999

Division 447

Pertemps Crawley

1A Brittingham House

Peglar Way

Crawley

West Sussex

RH11 7AE

01293 646 999

View Branch Details
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