Job Description

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where attention to detail is key?
Our client, a reputable supplier in Horsham, are looking for a Customer Service Administrator to join their dynamic team.

What You'll Be Doing:

Processing customer orders efficiently, ensuring all company policies are met.
Responding to customer queries via phone, email, and in person with professionalism and enthusiasm.
Ensuring sales order acknowledgements are sent promptly after order entry.
Maintaining and updating customer records on CRM systems.
Handling customer complaints and escalating issues when necessary.

What They're Looking For:

Previous experience in a customer-facing role with strong administrative skills.
Excellent communication and interpersonal skills.
High attention to detail and ability to manage multiple tasks.
A proactive and positive approach to problem-solving.

What's in it for You?

Monday - Friday, 9am to 5pm
A competitive salary of up to £28,000pa DOE.
Fantastic benefits and a generous holiday package.
A supportive and friendly team within a creative industry.

If you're looking for a dynamic and rewarding role in a company that values its people, we'd love to hear from you! Apply today and take the next step in your career!

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