Customer Account Manager
447104638

£25,000 - £30,000 Per Annum

Full Time

Permanent

Horsham, West Sussex

Customer Service And Call Centre

Posted 5 hours ago

Expires In 29 Days

Job Description

Are you a customer-focused professional with a knack for building strong relationships? Do you have a keen eye for detail and enjoy working with data? If so, we want to hear from you!

Pertemps Crawley is excited to partner with a reputable parts provider based in Horsham, looking for a dynamic Customer Account Manager to join their team. This is a fantastic opportunity for someone who enjoys working in a customer-facing role, with the option of hybrid working after a probationary period.

What's in it for you?
  • Monday to Thursday, 8:30am - 5:00pm & a 4:15pm finish on Fridays
  • £25,000 - £30,000pa, depending on experience
  • Opportunity for hybrid working after initial probation period
  • 22 days holiday + bank holidays
  • Contributory pension
  • Monthly incentive schemes
  • Free parking on site
  • Accessible public transport links

The Role:
  • Manage a portfolio of accounts to ensure maximum spend and exceptional service
  • Maintain and build relationships with clients to ensure satisfaction & enhance rapport.
  • Process orders, amend contracts, and update customer details accurately
  • Conduct market research and identify new business opportunities by analysing competitor data
  • Propose actions to enhance sales performance and uncover opportunities for growth

What they're looking for:
  • Previous experience in a customer service or account management role is highly desirable.
  • Excellent customer awareness and relationship-building skills.
  • Outstanding communication skills, both written and verbal.
  • Strong organisational abilities with the capacity to meet deadlines.
  • Exceptional attention to detail, especially when handling and analysing data.

If you're looking for a role where you can make a real impact while enjoying a supportive team environment, apply now to hear more about this fantastic opportunity!

Lauren Bray

Lauren.Bray@Pertemps.co.uk

01293 646999

Division 447

Pertemps Crawley

1A Brittingham House

Peglar Way

Crawley

West Sussex

RH11 7AE

01293 646 999

View Branch Details
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