Customer Service Advisor (Mat Cover)

We are recruiting on behalf of a leading provider of international health insurance and financial services, seeking a Customer Service Advisor to join their team on a 9-month fixed-term maternity cover contract in their Burgess Hill office.


The Role
As a Customer Service Advisor, you will provide technical support and ensure smooth handling of insurance claims and general administrative duties. This position is ideal for someone with strong administrative experience, ideally within the insurance sector.

Key Responsibilities

• Opening and managing new insurance claim cases.
• Collating documentation from claimants, insurers, or third parties.
• Processing new business documents accurately and efficiently.
• Providing general ad hoc administrative support as needed.

About You
The ideal candidate will be a detail-oriented and proactive professional with excellent administrative skills. You should have:

• Previous administration experience (essential).
• Experience within the insurance industry (highly beneficial).
• Strong organisational and multitasking abilities.
• Excellent communication skills, both written and verbal.

The Package

• Fixed-term contract: 9 months (January 2025 start).
• Monday – Friday, 9:00 am – 5:00 pm.
• Salary up to £25,000 per annum (depending on experience).
• 20 days holiday + bank holidays.

This is a fantastic opportunity to gain valuable experience with a reputable international company in a supportive and professional environment.